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| Position: | Receptionist | |
| Department: | Human Resources | |
| Reporting to: | Senior Human Resources Manager | |
| Status of post: | Full-Time Permanent | |
| Salary: | Remuneration Package will be competitive and in line with experience |
Job Description:
The Receptionist / Administrator will play a key role in supporting the smooth day-to-day operation of the business. Responsibilities will include acting as the first point of contact for calls and visitors, responding to enquiries in a professional manner, and assisting teams across the business with general administrative tasks. The role will also involve maintaining accurate records and systems, with training provided to support ongoing development.
The role of the Receptionist / Administrator will be varied and will include:
- Handling telephone calls
- Providing customer service to all visitors
- Dealing with customer queries
- Providing administrative support to all departments
- Creating and updating records and databases
- Co-ordinating company travel arrangements for staff, including flights, accommodation and associated bookings
- On the job training
Essential Criteria
- Excellent verbal and written communication skills are required
- Good attention to detail
- Ability to be organised and work as part of a team
- Able to adhere to deadlines
- Good IT skills to include working knowledge of MS Word and ExceL
Desirable Criteria
- Maths and English GCSE, A–C or equivalent
- Previous experience in a Service environment
The Company Offers
- Ongoing training and development opportunities
- Working alongside experts in their field
- Health cash plan including compensation for dentistry and optical well being
- Enhanced maternity and paternity leave
- Additional holiday increase with length of service
- Team building and activity days
- Monthly employee value-based recognition award – monetary gift
- Health, wellbeing and social calendar of events
- Long service awards
- Enhanced marriage leave
- Holiday sell back scheme
- Kingsbridge Membership Club
This is an exciting opportunity to be part of Irwin M&E’s continual growth. If you are ready to take your career to the next level and feel you have the ability to meet our criteria, then please send your CV to Irwin.jobs@irwinm-e.com
We are a Responsible Body for AccessNI. A disclosure check will be undertaken; however, a criminal record will not necessarily be a bar to obtaining this role. Our policy on the recruitment of ex-offenders is available on request.
Closing date for applications is Friday 11th September 2026 at 4pm
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